How the process works

• Dispute Identification: The mediator helps the parties clearly identify the issues, their needs, and desired outcomes. 

• Communication: The mediator facilitates constructive communication between the parties, which may have broken down. 

• Option Generation: The parties brainstorm and explore various options and solutions to the dispute. 

• Negotiation: The mediator guides the parties through a negotiation process to reach a solution they can both agree on. 

• Agreement: If an agreement is reached, it can be formalised into a binding document, depending on the type of dispute.

Benefits of mediation

• Control: Parties maintain control over the process and the final outcome, rather than a judge deciding for them. 

• Affordability: It is typically less expensive than the legal costs associated with litigation. 

• Efficiency: Disputes can often be resolved more quickly than through formal court processes. 

• Confidentiality: The process is confidential, allowing for open discussions without fear of statements being used in court. 

• Flexibility: The focus is on creative and flexible solutions that are tailored to the parties' specific needs.